Descrição
Your main tasks:
Answer to all customer queries (technical issues, billing, orders, purchase cancellations, return of articles, etc.);
Escalate potential service issues to appropriate level if needed;
Introduce/Update customer’s file in the system;
Increase and preserve a high level of customer’s satisfaction.
Your Profile:
High level of German (mandatory);
English skills are required;
Academic background in the commercial or technical field (is an advantage);
Previous experience in customer service/hospitality;
Costumer oriented and good communication skills;
Team player;
Autonomy to work on your own;
Flexibility and stress resistance.
Our offer:
Salary package above the avarage;
Paid training;
Career progression;
Full time schedule with rotational shift pattern (8am –10 pm);
Work place: Your home.
Condições Requeridas
Habilitações Escolares/Profissionais
Habilitações Mínimas
Habilitações Máximas
Área de Formação
Certificação Profissional
Experiência Anterior Profissional
Formação Profissional Exigida
Outros Requisitos
Tipo Carta de Condução
Transporte Próprio
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